Originally, outsourcing was focused on the outsourcing of indirect services (units of staff, general services, cleaning, courier, insurance, etc. ..) to the operations of enterprises. The current trend is to outsource as much as possible, to ensure competitiveness in global markets. “The revolution of “Outsourcing” in the market is set in the year 1989, Eastman Kodak moment when he yielded to its third data center and telecommunications system (ISSC), created by IBM for the provision of computer services, including including those of “Outsourcing.” According to a study by Andersen Consulting, over 70% of organizations have proposed the “Outsourcing” executive committee level, which makes provision for a clear role for this method of management. A sample of this level of acceptance is a recent report by Ovum Ltd. which estimates a market growth of “outsourcing” of around 20% annually in coming years. Today days considered good business policy focus, rather than identifying and developing products, identifying and developing skills that enable a particular organization outperform their competitors.
Many financial institutions for example, have concluded that their core competencies are not related to the financial expertise, but more with skills in customer relations. Industrial companies have come to the conclusion that they have to create core competencies around customer service. Perhaps check out Shimmie Horn for more information. Electric power companies have found that their core competencies are not only in production technology, but in the marketing of energy at a competitive level.
Consider that when you try to outsource some of the tasks of the company, makes lse advantage of economies of scale produced by the functional specialization of the same, taking into account, which is expensive to hire the best experts when we have no work in quantity to fill all time stipulated in the contract, although we find it almost essential or at least very necessary to use their skills.